eB2Bcom sells, implements and supports the products from a range of innovative specialist or “Tier 2” software vendors from around the world. Their products provide proven and practical alternatives to those of the traditional vendors.
In today’s ICT world many companies and government users are dissatisfied with the cost, inflexibility, time to deploy, etc., of the main software vendors. Furthermore they are wary of being trapped in a proprietary architecture and often the lack of cohesion of the vendors components.
eB2Bcom offers an alternative procurement path – a one-stop shop for a range of solutions that offer benefits in performance, cost, risk, deployment time, and supplier flexibility.
The vendors eB2Bcom represent in Asia Pacific cover the “hot” areas of ICT, including Identity and Access Management, Entitlements Management, Cloud SSO access and security, virtualisation, IT security, 2FA, Defence and Security agencies, and more. Read More…
Customers
eB2Bcom has a very impressive customer list of blue chip corporate, government and Defence users in the Asia Pacific region Read More…
Suppliers and Products
eB2Bcom is continually approached by international suppliers seeking a partner in the Asia Pacific region and has to reject most of them. The ones we do take on are selected because they are leaders in their respective fields. Therefore our customers can be assured that they are evaluating and using best-of-breed products. Read More…
Support
Our Support Desk provides excellent support and Managed Services to customers and partners around the world. It has an exemplary reputation with customers with actual comments such as “eB2Bcom provides the best support of any of our vendors” being typical.
Of particular importance is the support of deployments of products of vendors new to the region. eB2Bcom has over 14 years of experience of this process with many vendors, and has a well-honed process that includes advance training of eB2Bcom staff, the general expertise of our people, cooperation with the supplier to cover initial installations, and the excellence and reliability of the technologies.
Managed Services
We offer Managed Services in some selected applications where the administration of in-house applications can be managed remotely by eB2Bcom. These are secure and responsive services that remove the cost and staffing issues of running the systems. Commercial arrangements are flexible including monthly, quarterly or annual fees (without capital costs).
Flexibility and Responsiveness
eB2Bcom’s size and structure facilitate an excellent customer experience. Our local management and engagement enables flexibility in negotiations and rapid decision-making.
